![]() ![]() Click the Hardware tab, and then click Device Manager.ĭouble-click on Ports (COM & LPT). Under Tasks, click View System Information to display the System Properties page.ģ. ![]() Click Start and then click My Computer.Ģ. Perform the following steps to confirm that ECP mode is enabled:ġ. Your computer's parallel port must be set to ECP mode, which allows greater communications capabilities through the parallel port. Step B: Confirm that ECP (Extended Capabilities Port) Mode is enabled. ![]() POWER OFF your Officejet and leave it powered off until the installation program prompts you to power it on. Click Start, click All Programs, point to HP Officejet, and then click Uninstall Software.Ģ. Step A: UNINSTALL prior Officejet software and POWER OFF your Officejet.ġ. IMPORTANT: Start with Step A, and complete the steps in order. ![]()
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